enjoyEngland.com Self Catering 4 star

Stonetrail Holidays
Street Farm
Ravenstonedale
Kirkby Stephen
Cumbria
CA17 4LL

Tel: 01539623444 or 07775 642400

Email: Get in touch

North West Regional Development Agency

This project is being delivered through the Northwest Development Agency, with Defra as the managing authority

Leader

This project is part financed by the European Agricultural Fund for Rural Development: Europe investing in rural areasThis project is part financed by the European Agricultural Fund for Rural Development: Europe investing in rural areas

Prices & Booking

To check the exact price of a property please click on our availability screen here   

How to make a booking

You can make a booking online using our website or you can email or telephone and we will make the booking for you.

The online booking system is straight forward:

  • Just click the "Book Accommodation" tab and check availability of the properties you require.
  • Change the "month" tab at the top of the screen to change the month
  • Place a tick next to the price of the property you wish to book. You can tick more than one property to make a single booking.
  • click the "Submit" booking when you are ready to confirm your booking. 
  • Do not worry about making a payment when you book. We do not use payment cards or ask for a deposit at the time of booking. Your booking will be held for 7 days allowing you time to send a deposit payment which ia 25% of the total booking fee.
  • If you do not wish to make a deposit payment and proceed with your booking please let us know and we will make a cancellation
  • Bookings which are made and not secured with a deposit within 7 days will be cancelled automatically.

Written Confirmation

All bookings are confirmed in writing by email the instance your booking is made. All payments made during the booking process are confirmed in writing and you will receive an email two weeks prior to your arrival date with useful arrival instructions. We are also available to answer any queries your have in person at any time. 

Our Price Includes

The accommodation rental price includes all charges relating to heating and lighting and logs for the wood burning stove. We also provide on arrival bed linen and towels as well as a small amount of essential domestic items such as hand soap, washing up liquid, toilet rolls and tea towels. Fresh towels are available during your stay for a small extra charge.

Horseriding and Bike Hire

If you wish to book horseriding or bike hire please contact us in advance to discuss dates etc. We do recommend you book horse riding in advance of your stay. Discounts are available if you intend to ride more than once during your stay. 

Arrival Times

Your accommodation will be available from 3pm on the day of your arrival.

Departure Times

Please arrange to vacate your property by 10am on the morning of your departure.

Cancellations & Refunds

If you have to cancel your booking we request that you notify us as early as possible.
Our refund policy is as follows
We will refund all payments excluding the deposit for cancellations which are notified to us in writing more than 6 weeks before arrival date. No refund will be made for cancellations notified within 6 weeks of your arrival date.

Cancellation of Riding Bookings

On rare occasions, we may regrettably decide to cancel or cut short a ride due to poor weather and safety reasons. We reserve the right to assess weather conditions and declare if it is safe to set out or return home. On these occasions, when we make the decision, we will always offer a credit towards a future ride with us.  

If we have to cancel your ride for any other reason, we will provide a full refund. This is also very rare but could occur due to circumstances beyond our control such as a horse or member of staff being unwell at short notice.

Refunds or credits are not payable should you choose not to ride for any reason.

Horses, Dogs & Pets

Dogs are welcome at Stonetrail ( normally one dog per property ). If you wish to bring more than one dog per property please enquire before booking. There is a charge of £10 per dog per booking. Please note that dogs are not permitted in the stable yard and must not be left alone in your property at any time. 

We welcome horses and have excellent livery facilities for horses on holiday. Please click on our Horseriding Page which has details about bringing your horse on holiday.

We regret we do not accept pets other than horses and dogs.

Number of persons per unit

Please note that the number of persons staying at the property should not exceed the stated occupancy of each property. Please ask if you wish to accommodate extra guests and we will do our best to help.

Responsibility for damages

The hirer undertakes to take all reasonable care in the use of the property and its contents, including the security of the property. The hirer will report any damages losses or breakages as soon as they occur. We reserves the right to charge for repairs, losses or replacements necessitated by the negligent act or omission of any of the hirer's party, guests or invitees.

Description of property

We have described our property as accurate as possible but this cannot be warranted and nor does the description form any contract. We reserve the right to alter or improve any of the descriptions without notice.

Internet access

Our accommodation has been wired for Internet access. However, due to our remote location we are unable to guarantee its speed or constant accessibility.